Managing equipment on the field are facing challenges everyday, delayed field service responses, out-ofcontrol service processes, spare parts loss & shortage, unproductive resource allocation and many others could end up with customer complaints and penalty charges if they’re not properly managed. GRGBanking’s equipment service management platform iService, provides a one-stop professional management solution for first and second line maintenance of all equipment.

•  Flexible organization management with access matrix.
•  Fully and semi-automatic service request integration with monitoring systems.
•  Comprehensive call center and ticketing system for service processes.
•  All-in-one field service app.
•  Warehouse operation with spare part life-cycle management and analysis.
•  Complete project reports for productivity and cost analysis.